At YAKOUTLIGHTS, we are committed to providing you with a seamless and satisfactory shopping experience, including the shipping of your artisanal Moroccan lights to both domestic and international destinations. Please review our Shipping Policy to understand our shipping options, estimated delivery times, and related information:
1. Shipping Methods:
We offer two shipping options for your convenience:
- Free Shipping: We provide free standard shipping for all orders within [domestic/international] destinations. This option may have longer delivery times.
- Expedited Shipping (Additional Fees Apply): For customers who require quicker delivery, we offer expedited shipping services at an additional cost. This option ensures faster delivery times compared to our free standard shipping.
2. Processing Time:
- Orders are typically processed within 5-7 business days after payment is confirmed.
3. Estimated Delivery Times:
- Free Shipping: Delivery times for free standard shipping vary based on the destination. Please allow approximately 5-7 business days for domestic orders and 7-21 business days for international orders.
- Expedited Shipping: With expedited shipping, you can expect faster delivery times. Estimated delivery times for expedited shipping are different related to the location.To provide you with a quote, please feel free to contact us here.
4. Tracking Information:
- For both free standard shipping and expedited shipping, we provide tracking information so you can monitor the progress of your order.
5. Customs and Import Duties:
- International orders may be subject to customs duties, taxes, or fees levied by the destination country. These charges are the responsibility of the recipient and are not included in the order total or shipping cost.
6. Address Accuracy:
- Please ensure that your shipping address is accurate and complete to avoid delivery issues. We are not responsible for orders delivered to incorrectly provided addresses.
7. Shipping Notifications:
- You will receive shipping confirmation and tracking information via email once your order has been dispatched.
8. Shipping Restrictions:
- Some locations may have shipping restrictions. If your location is not eligible for shipping, we will notify you during the checkout process.
9. Lost or Delayed Shipments:
- In the rare event of lost or significantly delayed shipments, please contact our customer service team for assistance. We will work to resolve the issue promptly.
10. Contact Us:
If you have any questions or concerns regarding our Shipping Policy or the delivery of your order, please don’t hesitate to contact our customer service team at [email protected] .
Please note that our Shipping Policy is subject to change, and the terms in effect at the time of your purchase will apply.